Work from Home Solution for Call Center

That's what your customers expect.

Conference Bridge

Conference Bridge or conference calling is the way to connect multiple professionals.

Software Solution for Healthcare

Continuous and noiseless communication with people, data & solutions can reduce many risks.

Software Solution for Telecom

The modern world has shifted from landlines to mobile phones and tablets today.

Slider

PRODUCTS / SERVICES

Inbound Call Center Solution

We here deal with our customers in a professional and friendly way featuring the true importance of inbound calls.

Read more..

Outbound Call Center Solution

Outbound Call Center Solution is a perfect solution for businesses who makes a large volume of outgoing calls.

Read more..

CRM

Our CRM software maintains the record of sales and schedule activities that need a follow-up for increasing productivity.

Read more..

IVR

IVR or Interactive Voice Response system used to access the database information using the phone. We can say that it is....

Read more..

Voice Recording

Recording inbound and outbound calls is an essential part in order to monitor the call quality and certain other features.

Read more..

Email

Email today comes out as the best form of internet marketing. Keeping this in mind, we provide good email support.

Read more..

Ticket Module

Convert voicemails and calls to automated tickets that enable users to get a better experience with automated ticket creation.

Read more..

Reports

We here prepare a detailed agent performance report that helps us to understand the strategies we need to take improving.

Read more..

Call Back Management

Users can avoid waiting in a queue using the callback management option that helps them to reach a live agent in a while.

Read more..

CTI

Agent CTI is a customized module, which comes up with internal and external chat option helping users to get a better calling experience.

Read more..

Voice Blast

Use customized voice blaster software for outbound calls where users can listen to necessary messages.

Read more..

Automatic Call Distrubution

An Automatic Call Distributionis a software technology that manages incoming calls and handles them based on the conditions.

Read more..

Android Dialer

A Call Center solution runs on application server and agent machines as client. Android App for Call Center.

Read more..

Software IP-PBX

An software IP PBX is a complete telephony system that provides telephone calls over IP data networks.

Read more..

Asterisk Base Service

We here deal with our customers in a professional and friendly way featuring the true importance of Asterisk Base Service.

Read more..

Call Center Presence

This is a good option for call center agents who can manage their status revealing their presence at the workplace.

Read more..

OUR HAPPY CLIENTS

Trusted by more than 1000+ clients

OUR AFFILATES

Trusted by our affiliates

TESTIMONIALS

We have been with Technocom Solution for the past 2 years. It's latest technology helps our business to perform outbound and inbound calls smoothly without any hitches.
Vikram Kumar
Manager - IT Operations
We are very glad to use your services. It is a one stop solution for all the contact center needs.
Abhinav Bansal
Manager - IT Operations
Technocom Solution not only understood our requirements but did acted as a solution architect and suggested us to integrate help-desk with back office solution.
Vikash Gupta
Manager - IT Operations