That's what your customers expect.
Conference Bridge or conference calling is the way to connect multiple professionals.
Continuous and noiseless communication with people, data & solutions can reduce many risks.
The modern world has shifted from landlines to mobile phones and tablets today.
PRODUCTS / SERVICES
Inbound Call Center Solution
We here deal with our customers in a professional and friendly way featuring the true importance of inbound calls.
Outbound Call Center Solution
Outbound Call Center Solution is a perfect solution for businesses who makes a large volume of outgoing calls.
Our CRM software maintains the record of sales and schedule activities that need a follow-up for increasing productivity.
IVR or Interactive Voice Response system used to access the database information using the phone. We can say that it is....
Recording inbound and outbound calls is an essential part in order to monitor the call quality and certain other features.
Email today comes out as the best form of internet marketing. Keeping this in mind, we provide good email support.
Convert voicemails and calls to automated tickets that enable users to get a better experience with automated ticket creation.
We here prepare a detailed agent performance report that helps us to understand the strategies we need to take improving.
Call Back Management
Users can avoid waiting in a queue using the callback management option that helps them to reach a live agent in a while.
Agent CTI is a customized module, which comes up with internal and external chat option helping users to get a better calling experience.
Use customized voice blaster software for outbound calls where users can listen to necessary messages.
Automatic Call Distrubution
An Automatic Call Distributionis a software technology that manages incoming calls and handles them based on the conditions.
A Call Center solution runs on application server and agent machines as client. Android App for Call Center.
An software IP PBX is a complete telephony system that provides telephone calls over IP data networks.
Asterisk Base Service
We here deal with our customers in a professional and friendly way featuring the true importance of Asterisk Base Service.
Call Center Presence
This is a good option for call center agents who can manage their status revealing their presence at the workplace.